Sapphire Infocom Pvt. Ltd.  
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“Information technology and business are becoming inextricably interwoven. One can not talk meaningfully about one without the talking about the other.”
Offshore Development Services
   
Overview : Infrastructure and Processes followed at SIPL    


    Phase I      Phase II      Phase III
     Facility      Program & Activity      Engagement Model

Benefits

  • State-of-the-art infrastructure facilities as world class software development lab
  • Huge cost saving
  • Flexible engagement options and most competitive
  • Quick deliverables of software products and services
  • Innovations for new technologies
  • Low cost of ownership (TCO) and rapid ROI
  • No initial capital investment

Infrastructure

  • Dedicated development and support facility
  • High quality computing hardware, state-of-the-art software development environment
  • High-speed internet access
  • Dedicated lab set-up for trial hosting, testing and presentation
  • Secured access

 

Processes

  • Highly defined and implemented processes across teams to ensure quality, visibility and effective change management
  • Conducive Management Controls to ensure On-time, On-quality and On-feature delivery
  • Frequent internal reviews and client reviews

Change Control

  • Complete control over the configuration of the work product baseline.
  • Including tracking configuration of each items, approving a new configuration if necessary and updating the baseline

Project Management

  • Robust project management framework
  • Designed to accelerate project development cycle
  • Provide visibility and maximize ROI
  • With focus on quality assurance throughout project life cycle

Process Life Cycle :

 

 

Phase I : Process of Searching and Hiring of Candidates

Time Frame : ( 2 -3 Weeks )

 

Search through Databank :

  • Growing database of over 1000 professionals who seek career-enhancing opportunities through us in different career streams.
  • In addition to the CVs recorded by fax, mail and online, we have more than number of walk-in's on a day-to-day basis.
  • SIPL automated database allows for speedy matching of profiles with requirements and quick response time to client requirements.
  • SIPL’s process of screening and validating candidates eliminates non-serious applicants, helping to find out right candidate.

Search through Advertisements :

  • Given a good understanding of the company and job profile to identify proper skill sets.
  • Executing Search assignments successfully within demanding delivery deadlines.

Hiring :

  • Employee Reference
  • Technical Skill Sets
  • Personal Skill sets
  • Social Family Background
  • Personal Face to Face Interview
  • Communication
  • Technical Test
  • Sample Project
  • Group Discussion
  • Reference cross check

Effective communication, outstanding quality and integrity is identify during this process.

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Phase II : Completing Legal Formalities with Candidates

Time Frame :( 1 Week )

  1. IP Protection Letter
  2. NDA
  3. HR Guide Sign
  4. Confidentiality agreement
  5. Appointment Letter
 
Phase III : Completing In House Formalities

Time Frame :( 1 Week )

 

  1. Login ID to access SIPL/Customer Server.
  2. PC with required IDEs and development environments.
  3. 1 week dedicated training to get familiar with SIPL Processes.
  4. 2nd week project Involvement
    1. Live or
    2. Offline depending on Project
  5. Operation Director review
    1. Than coaching, grooming, Soft Skills ( if required )
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Ongoing Programs and Activity:

  1. Motivate the employee
  2. Provide Mentor
  3. Retention and Churn rate
  4. Health benefits
  5. Extra perks
  6. Project Ownership
  7. Customer Ownership
  8. Probation and permanent
  9. Cross Functional projects and assignments
 
Overview : SIPL state of art Infrastructure

 

  1. Personal Phone on Desk with EPBX extension line.
  2. Email – Member of the SIPL Mail Server.
  3. Personal Desktop Computer.
  4. Voice mail ( For Seniors )
  5. 1 MBPS Bandwidth ( Can be upgraded to higher – depending on Projects)
  6. Trainees / Jr. Back-office / Administrative / Support staff to assist Developers / Programmers
  7. Centralized Repository for Projects Check-out / check-in
  8. Print, Scan, Fax machines complete office supplies
  9. Time & Attendance management system.
  • SIPL is having Intel Brand of Computers as a desktop connected with Server through 100/1000 MBPS back-bone network.
  • Remote Desktop Sharing and Windows Server 2003, Virtual Private Network within an organization to provide comfort and ease to our developers providing solutions at remote ends.
  1. Communicating in English
  2. Access to any person who is appointed for offshore project
  3. US and UK match time
  4. Back-office staff to support Front office Seniors
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Value Proposition

 

  • Payroll processing
  • Office Rent
  • Data Management and support
  • Utility payments like electricity, phone bills
  • Administrative expenses
  • Employee welfare
  • Recruitment cost etc.
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Engagement Models and Options

 

Sapphire’s core expertise is to establish Offshore Development Team for its clients. Through this model we serve our clients with highly experienced professionals with varied skill sets, resources, flexibility and time & cost-to market advantages allowing them to enjoy the long term gains of offshore outsourcing. Our offshore development team operates as an extension to clients' existing software engineering business. We strictly adhere to clients' business critical objectives; software engineering processes, communication and team structures are same as at client's end. Employees working in the Offshore Development Center are virtually

 

Sapphire offers a Fixed Price Business Model for projects where requirement specifications and time lines are clearly defined and frozen. This helps clients if they have a fixed budget for development and are sure about their requirements. We work with our client to define expected deliverables to determine a mutually agreed fixed price.

 

Time & Material

Sapphire’s Time & Material Business Model offers its clients the flexibility to alter requirement specification, team size and time line of projects based on market trends and feedback. This model suits best for most of the projects due to software development project's inherent need of altering specification throughout the development life cycle. Client pays monthly fee per resource (development, testing or management).

Technology Consultation
ERP Implementation
Wireless Applications
Enterprise Application Integration
Data Warehousing
 

"We have used the services of Sapphire  since last more than 4 years, for developing our VOIP based solutions which integrates with enterprise application primarily aimed at improving performance in shared services back office operations. We are delighted with Sapphire 's support in helping us to build this innovative VOIP based solution and can vouch for their excellent technical skill sets. In particular, we are pleased with their consistent, strong service orientation allowing us to offer our clients highly responsive service levels to develop and maintain the system on an ongoing operational basis. We are happy to provide reference."
- Market leader in providing VOIP services in USA


“We want to acknowledge Sapphire’s commitment and dedication in supporting our efforts in setting up IT infrastructure and enterprise solutions. This is especially true in bringing our Financial based application in force. Sapphire’s  software engineers  and functional team have surpassed our expectations in terms of product notification, training, and support and even being part of the team to get our projects in time for our submittal deadline. We will continue to engage doing business with Sapphire because of  unparallel commitment to our product support and training

  • Head Operations – Financial Service

  • We use Sapphire’s implementation and consulting service,  because they are simply the best at training and technical support for various IT related products and solutions. We feel Sapphire  as being experts in their field and their proactive approach in resolving system issues is of mutual benefit. Their work is second to none and they always provide excellent customer service. Sapphire’s  engineers have done an excellent job in the development of various business processes and components. We really appreciate the support Sapphire has offered in making the best use of  our IT  products."

    - Leading Exporter and Manufacturer of Synthetic Resins


    “Besides the tips and tricks for procuring and adopting business solutions, Sapphire’s team what seemed to be the most organized. I liked the style of maintaining customer relationships and records the best.”

     

    - A computer systems & software business organization


    Successful working relationship with Sapphire’s  performance measurement, data modeling, data warehousing with our Oracle based DB and BI related components, we have evaluated our various business processes successfully . 1KEY reporting tool incorporates to capture information about technology and process best practices that currently exist or could potentially be adopted by an organization to improve performance.
    We are pleased that  this innovative tool will help us to our fairly complex business application  and to a high level of quality and we recommend Sapphire  for evaluating similar types of application developments in future."

    - Leading Fund Manager and Investment Company


    "Sapphire  has a dynamic team of Developers and business analysits that have met and surpassed our expectations. The working environment created in development centre was beyond our expectations and the work product has been delivered in a very timely manner. I would recommend them to anyone looking to create innovative software and solutions"

    - Leading Property Manager  at North Carolina, USA