Sapphire Infocom Pvt. Ltd.  
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Enterprise Solutions
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    Remote Infrastructure      Unified Communications      Centralized Repository
     Server Virtualizations      Download      Unified Threat Management


Overview :
Remote Infrastructure Management - RIM

Sapphire makes use of innovative methods and technologies to manage IT infrastructure without compromising on quality and security. By using our remote infrastructure management services clients can have their infrastructure managed and monitored by a team of well-experienced experts who take proactive and remedial steps when the need arises.

The pressure is on to do more with less and nowhere is it clearer than with IT infrastructure. Whether you are managing sites globally or integrating services following the latest merger and acquisition, you need reliable, highly available systems that work in line with your business goals. At the same time budget constraints mean reducing the cost of expensive on-site staff and under-used resources.
The way forward for many of your competitors in Europe is outsourcing infrastructure management. That's where Sapphire can help.

We have the proven experience and expertise to help you transform your IT infrastructure from a cost centre into a flexible, transparently-priced service centre that supports your business goals – so you reduce costs and gain a competitive edge.

• Benefits of using our remote infrastructure services:

  • 24/7 Monitoring
  • Disaster Recovery
  • Optimized Security
  • Lower IT Operation Costs
  • Lower Investment in Tools Ownership
  • Time Zone Benefits

• Service Offerings:

  • End User Computing
  • Datacenter Services
  • Network Services
  • Security Services
  • Application Operations Services
  • Process & Tools Services

 
CRM - Business Suite
 
Intranet Portal
Knowledge Center
CRM Solutions
Travel Suite
Real Estate Suite
Engineering Suite
Hospitality Suite
Finance Suite
Education Suite
File Tracking System
Workflow System
Ticketing System
Enterprise Solutions
 
Remote Infrastructure
Unified Communications
Centralized Repository
Server Virtualizations
Unified Threat Management
Download
Business Intelligence
Enterprise Mobility
 
Work-Order Management
Mobile-MD
SAP on Mobile
i-Phone
SAP Solutions
 
SAP – SAP Extractor
µni-MIS
VOIP Solution
 
Telemarketing
Customer Service
Technical Support
Debt Collection Services
Disaster Management
Notifications
RFID Solution
 

"We have used the services of Sapphire  since last more than 4 years, for developing our VOIP based solutions which integrates with enterprise application primarily aimed at improving performance in shared services back office operations. We are delighted with Sapphire 's support in helping us to build this innovative VOIP based solution and can vouch for their excellent technical skill sets. In particular, we are pleased with their consistent, strong service orientation allowing us to offer our clients highly responsive service levels to develop and maintain the system on an ongoing operational basis. We are happy to provide reference."
- Market leader in providing VOIP services in USA


“We want to acknowledge Sapphire’s commitment and dedication in supporting our efforts in setting up IT infrastructure and enterprise solutions. This is especially true in bringing our Financial based application in force. Sapphire’s  software engineers  and functional team have surpassed our expectations in terms of product notification, training, and support and even being part of the team to get our projects in time for our submittal deadline. We will continue to engage doing business with Sapphire because of  unparallel commitment to our product support and training

  • Head Operations – Financial Service

  • We use Sapphire’s implementation and consulting service,  because they are simply the best at training and technical support for various IT related products and solutions. We feel Sapphire  as being experts in their field and their proactive approach in resolving system issues is of mutual benefit. Their work is second to none and they always provide excellent customer service. Sapphire’s  engineers have done an excellent job in the development of various business processes and components. We really appreciate the support Sapphire has offered in making the best use of  our IT  products."

    - Leading Exporter and Manufacturer of Synthetic Resins


    “Besides the tips and tricks for procuring and adopting business solutions, Sapphire’s team what seemed to be the most organized. I liked the style of maintaining customer relationships and records the best.”

     

    - A computer systems & software business organization


    Successful working relationship with Sapphire’s  performance measurement, data modeling, data warehousing with our Oracle based DB and BI related components, we have evaluated our various business processes successfully . 1KEY reporting tool incorporates to capture information about technology and process best practices that currently exist or could potentially be adopted by an organization to improve performance.
    We are pleased that  this innovative tool will help us to our fairly complex business application  and to a high level of quality and we recommend Sapphire  for evaluating similar types of application developments in future."

    - Leading Fund Manager and Investment Company


    "Sapphire  has a dynamic team of Developers and business analysits that have met and surpassed our expectations. The working environment created in development centre was beyond our expectations and the work product has been delivered in a very timely manner. I would recommend them to anyone looking to create innovative software and solutions"

    - Leading Property Manager  at North Carolina, USA